Shopgoodwill Reviews

ShopGoodwill.com is an online thrift store that offers a variety of unique and vintage items. It's a platform where more than 150 Goodwills across the United States and Canada list items for sale. The site features hundreds of thousands of unique items at any given time, including art, books, vinyl records, clothing, home décor, jewelry, musical instruments, sports, toys, and more.

The site is the first ecommerce auction platform created, owned, and operated by a nonprofit organization. It was designed to provide an engaging online shopping destination that would further the Goodwill mission of putting people to work.

Every purchase made on ShopGoodwill.com powers the Goodwill mission. Goodwill helps people improve their lives by assisting individuals to find a job and grow their careers. In 2019, Goodwill served more than 25 million individuals worldwide and helped more than 230,000 people train for careers in industries such as banking, IT and health care, to name a few, and get the supportive services they needed to be successful, such as English language training, additional education, and access to transportation and child care.

One of the key features of the site is the 1¢ Shipping. Certain items are available for purchase with only a penny for shipping. This can be a significant savings, especially for heavier items.

Remember, the inventory changes daily, even hourly, so there is always a new selection of merchandise. So, it's worth checking back regularly if you're looking for something specific. Happy shopping!

Pros:

• Good Value: Some users have found rare items at good prices, making it a valuable resource for those looking for unique items.
• Positive Experience: A few users have reported positive experiences with customer service and the assistance from staff.

Cons:

• Customer Service Issues: Many users have complained about poor customer service, including unresponsive emails and inadequate handling of issues.
• Shipping and Handling Fees: High and often unreasonable shipping fees have been a significant complaint, with some users reporting costs that are several times the item's value.
• Bid Manipulation: There are allegations of bid manipulation, including shill bidding and the practice of reposting items after the initial sale to increase prices.
• Fake or Inauthentic Items: Some users have reported receiving fake or inauthentic items, which is exacerbated by the zero return policy.
• Unorganized and Dirty Stores: Some users have noted that store displays can be disorganized and some stores may be dirty, which can affect the overall shopping experience.
• Return Policy Issues: The lack of a return policy and the difficulty in resolving issues with damaged or fake items have been major concerns.